For ages 21+

ck 3333 Responsible Gaming

Entertainment is only worthwhile when it stays within your control. ck 3333 wants every member to play safely and with awareness.

For ages 21 and above only

Our Commitment

Casino and betting are primarily a form of entertainment — not a reliable way to earn money. ck 3333 believes that responsible gaming is a practice that should fit alongside each member's everyday life. That is why we have brought together tools and information to help players make informed decisions.

Under our Terms and Conditions, members must be at least 21 years old to open an account and take part in any game or bet at ck 3333. Creating an account for a minor, or playing on their behalf, is strictly prohibited. If there are minors in your household, make sure they cannot access your account — keep a password lock on your device and never share your login details.

If you feel uneasy about the time or money you are spending on gaming, talk to us via ck 3333's 24/7 live chat or email support. Our team is always ready to help in both Bengali and English.

Key points of ck 3333's commitment

Accounts for anyone under 21 are not kept active — age is verified at registration.
Members can set their own deposit, session, and betting limits.
When a self-exclusion request is made, the account is automatically closed for the chosen period.
Gaming history and full transaction details can be viewed from your account at any time.
The support team is available 24/7 via live chat and email — all conversations are completely confidential.
In line with our Privacy Policy, members' personal information is never shared with third parties.

Set Your Own Limits

ck 3333 puts control directly in members' hands. The tools below are available at any time from your account settings.

Deposit Limit

Set the maximum amount you can deposit per day, per week, or per month. Once set, the limit takes effect immediately, and a waiting period applies before it can be increased.

Session Time Limit

Set a time limit for how long you play in one session. Once the time is up, your account will be logged out automatically.

Loss Limit

Betting will stop automatically once your losses reach a set amount. This is an effective safeguard against going over your budget.

Bonus Opt-Out

You have the option to stop receiving promotional bonuses and offers. If bonus wagering requirements feel like pressure, turn this setting on.

Cooling-Off Period

Temporarily close your account for 7 to 30 days. During this time you cannot log in or place bets — a straightforward way to take a break.

Self-Exclusion

Close your account completely for the long term. You can choose a period ranging from 6 months to a permanent closure — promotional communications are also stopped during the exclusion.

Recognising the Warning Signs

If any of the situations below feel familiar, do not wait to seek help.

Spending beyond your budget

You are betting with money meant for household or essential expenses, or playing with borrowed money — this is an important signal.

Chasing losses

You keep playing to recover money lost previously, and each time you place larger bets.

Problems with sleep and work

Gaming is disrupting your sleep, affecting your focus at work, or preventing you from meeting social responsibilities.

Hiding your activity

You are concealing your gaming from family or friends, or being dishonest about how much time and money you are spending.

Feeling out of control

You want to stop but cannot, or you feel restless and irritable when you are not playing.

Stress and anxiety

You feel regret, frustration, or anxiety after playing, yet you play again the next time.

Apply for Self-Exclusion

Fill in the form below and send it to the support team. Once we receive your request, we will close your account for the period you have chosen.

Self-Exclusion Form

This information will be used solely for the member's protection.

Username

Mobile number

Exclusion period

Reason (optional)

The support team will send a confirmation email within 24 hours of receiving your request.

Where to Get Help

You do not have to carry this alone. Someone you know, a professional counsellor, or our support team — all are here for you.

ck 3333 Support

Our support team is available 24/7 via live chat and email ([email protected]) in both Bengali and English. Speak to us directly about any limit settings or self-exclusion.

Family and trusted friends

Talking openly with someone close is often the most important step. Let a family member know — they can help you make decisions and keep an eye on things.

Professional mental health services

Mental health specialists and counsellors in Bangladesh provide professional support for addiction. Contact the mental health department of a local hospital or reach out to a private counsellor.

Keep in mind

If gaming no longer feels enjoyable and has become a burden, stopping and asking for help is the right path. ck 3333's FAQ has more information on account management and responsible gaming.

Remember — asking for self-exclusion or setting limits is not a sign of weakness. It is a responsible and courageous step.

Questions About Responsible Gaming

To open an account and take part in any game or betting at ck 3333, a member must be at least 21 years old. Age is verified at registration, and accounts belonging to anyone under 21 are not kept active.

You can set a daily, weekly, or monthly deposit limit from the "Responsible Gaming" section in your account settings. Lowering a limit takes effect immediately, but increasing it requires a waiting period. Contact us via live chat for any help.

No. While self-exclusion is active, ck 3333 will not send you any promotional emails or bonus offers. Logging in or making a deposit is also not possible during the exclusion period.

A cooling-off period is a short break, usually 7 to 30 days — a chance to step back. Self-exclusion is longer-term: options range from 6 months to a permanent account closure. If you feel the problem is serious, self-exclusion is the better choice.

A self-exclusion request can be made by the account holder directly or through the ck 3333 support team. If a family member is concerned, encourage the member to speak with support via live chat or email. We will help with complete confidentiality.

No. Even after the set period ends, the account does not become active again automatically. The member must contact the support team to reactivate it and must wait through a specified period first. For permanent exclusion, there is no option to reopen the account.